COVID-19 Information

Latest Updates

15 November 2021

Thank you for your interest in Aurora Village!    

Aurora Village is now closed for aurora-viewing until further notice, as “tourists” are not yet permitted to enter Yellowknife at this time.   

Although Canada has opened its borders to fully vaccinated foreign travellers, our Northwest Territories(NWT), where Yellowknife is located, remains closed to ‘leisure travel’, or to ‘tourists’, from other Canadian provinces or from other countries.

Therefore, currently we are not able to take any bookings at this time for the 2021-2022 winter season.  Please rest assured that we will be able to confirm all bookings once we resume our booking, whenever it may be.

However, we do not foresee re-opening of Aurora Village until, at least, February 2022.   Depending on the late timing of the border re-opening announcement, we may not be able to open our facilities in time during this winter.   We do take pride in making sure that we provide the highest standard of service and safety to all our guests.  

Please stay tuned.  We will update this “Covid-19 Information” page on our website as soon as it becomes available. 

Also please see the NWT government’s website for further details.    

Non-residents | GNWT’s Response to COVID-19 (gov.nt.ca)

 (Please note that  ‘remote tour operator’ mentioned on its website refers to some specialized summer lodges outside Yellowknife and towns, and does not refer to any aurora-viewing in Yellowknife.  )

 

We look forward to welcoming you and our guests from all over the world once again very soon.

If it is not possible to see you this winter, we hope to see you for our summer/fall aurora season!

Thank you and see you soon!

AURORA VILLAGE               

October 2021

There are still travel restrictions in place regarding entry into the NWT,  for all updates on the COVID-19 situation in the Northwest Territories please visit the NWT Government COVID-19 page for update.

August 2021

Information for Aurora + Hotel Packages Winter 2021-2022 is now available.  Hope we see you soon after territorial border open to you all.

There are still travel restrictions in place regarding entry into the NWT,  for all updates on the COVID-19 situation in the Northwest Territories please visit the NWT Government COVID-19 page for update.

23 September 2020

Aurora Village is back open to RESIDENTS OF THE NWT. 

There are still measures in place regarding entry into the NWT,  for all updates on the COVID-19 situation in the Northwest Territories please visit the NWT Government COVID-19 page here.

06 April 2020

For all updates on the COVID-19 situation in the Northwest Territories please visit the NWT Government COVID-19 page here.

16 March 2020

FOR IMMEDIATE RELEASE:

In light of the Northwestern Territories Public Health advisory released on the 15 of March 2020, The safety and wellbeing of our travellers and staff is our highest priority, therefore, effective immediately Aurora Village will be suspending all tours for the remainder of the winter season.

We will be contacting all customers travelling pre-14 April 2020 as soon as possible to reschedule plans or issue full refunds. 

We will still be providing ground assistance to our guests that have booked direct and through our partners, that are currently in Yellowknife that have been affected.

We sincerely apologize for any inconvenience this will assuredly create but we feel we would be irresponsible to go against the recommendations of our Territorial Public Health Authority and Federal Government of Canada advisories.

We are grateful for your support through this challenging time and encourage everyone to be patient and kind to one another while we navigate this global crisis. 

Masi Cho,

Mike Morin

CEO

Aurora Village Canada

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